Improved return policy
Why should you use the improved return system?
Log in and select Complaints item.
- You only need to know our order number of the product about which a complaint has been made
- System will automatically find your invoices that include this product
- You can check the status of your complaint online.
- You will be notified via email if the status of your complaint changes.
- Overall expedite of the whole complaint process.
Do you want to file a complaint but you do not have an access to our online shop?
Please, complete this RMA form.
We will then send you instructions on how to proceed.